Forum Account Rollback 09/15/10

[GammerTag]

Originally Posted by Max

Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies

Is it Possible to put this on a page accessable to people that lost their account. I spent the last 3 days worried that I was baned for some unknown reason. I am sure others might have the same problem.

[Vlada]

Originally Posted by GammerTag

Is it Possible to put this on a page accessable to people that lost their account. I spent the last 3 days worried that I was baned for some unknown reason. I am sure others might have the same problem.

It is accessible, you can see the "Community News" section even if you dont have an account.

[GammerTag]

Originally Posted by Vlada

It is accessible, you can see the "Community News" section even if you dont have an account.

No doubt bro, all I ment by that post is to have a special section on the front page. atleast for a few weeks. I would hate to see some of the community leave just because they didn't happen to check the right forum. When it happened to me I emailed community@swgemu.com and still no responce. I just happend to be at a buddies house and made an account for him. I just happened to come across this thread while I was checking on the OR status.

Its just a shame that I happened to lose my MDancer/MMusician buffbot, weapon/clothing/tapes for different characters that poof is just gone.

[Vlada]

Originally Posted by GammerTag

No doubt bro, all I ment by that post is to have a special section on the front page. atleast for a few weeks. I would hate to see some of the community leave just because they didn't happen to check the right forum. When it happened to me I emailed community@swgemu.com and still no responce. I just happend to be at a buddies house and made an account for him. I just happened to come across this thread while I was checking on the OR status.

Its just a shame that I happened to lose my MDancer/MMusician buffbot, weapon/clothing/tapes for different characters that poof is just gone.

I doubt anyone is going to bother with that.

NOVA will be wiped soon, we are moving to new forums, and we will be registering again. No point in adding something to a front page that is was even disabled for a while because it was outdated (i have no idea why they enabled it again).

I understand where you are coming form, but its just not worth the trouble.

[GammerTag]

Originally Posted by Vlada

I doubt anyone is going to bother with that.

NOVA will be wiped soon, we are moving to new forums, and we will be registering again. No point in adding something to a front page that is was even disabled for a while because it was outdated (i have no idea why they enabled it again).

I understand where you are coming form, but its just not worth the trouble.

I have been away from the end of august thinking the OR was coming at the beginning of September and haven't been keeping up with the forums. Has there been a new update thread.

You said that we are moving to a new forum and have to create new accounts. Alittle comfused...we won't be coming to SWGEMU.COM anymore after OR or are they just going to be wiping the slate clean on here and remaking the website?

[Labyrinth]

Originally Posted by GammerTag

I have been away from the end of august thinking the OR was coming at the beginning of September and haven't been keeping up with the forums. Has there been a new update thread.

You said that we are moving to a new forum and have to create new accounts. Alittle comfused...we won't be coming to SWGEMU.COM anymore after OR or are they just going to be wiping the slate clean on here and remaking the website?

My guess (emphasis on it being a guess, as I don't know the staff's "plan") is that there will be some forum downtime when they switch over, but the domain will ultimately be the same. In other words, same domain, new software.

[Vlada]

Originally Posted by GammerTag

I have been away from the end of august thinking the OR was coming at the beginning of September and haven't been keeping up with the forums. Has there been a new update thread.

You said that we are moving to a new forum and have to create new accounts. Alittle comfused...we won't be coming to SWGEMU.COM anymore after OR or are they just going to be wiping the slate clean on here and remaking the website?

They will be upgrading from vBulletin 3.8.3 (this forum) to vBulletin 4.0.6, these forums will be archived and....

http://www.swgemu.com/forums/showthread.php?t=72424
http://www.swgemu.com/forums/showthread.php?t=72455

Wiping the Slate Clean

The new account management system and new forum software means a complete reset on your accounts. The new registration page will check the old forum database for names and passwords so your unique name will be reserved just for you, but you can also choose a new name if you wish.

For the community, there is also an unexpected benefit from our infrastructure upgrade. We will not be transferring any of the bans or infractions to the new forums or IRC server. This means that everyone gets a final chance to start fresh in being a valuable contributor to help us bring back the game that was taken away. This will be the last time we wipe our infractions before the eventual release of 1.0 and your infractions and bans may carry over to SunCrusher.