SWGEmu Old Forums Archive  

Go Back   SWGEmu Old Forums Archive > Announcements > Community News

Notices

Community News Community Bulletins, Service downtimes and minor announcements.

Closed Thread
 
Thread Tools Rate Thread Display Modes
  #1  
Old 09-15-2010, 09:52 AM
Max's Avatar
Max Max is offline
Communications Director (On Leave)
CommunicationsManagerAdministrator
 
Join Date: Jan 2007
Location: Australia
Posts: 2,096
Exclamation Forum Account Rollback 09/15/10

Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies
__________________
Max
Communications Director (On Leave)


www.swgemu.com | max@swgemu.com

SWGEmu is a non-profit, open source community project.

Last edited by Max; 09-15-2010 at 12:31 PM.
  #2  
Old 09-15-2010, 10:02 AM
Vlada's Avatar
Vlada Vlada is offline
SWGEmu Moderator
ManagerCommunity TeamDeveloperAdministrator
 
Join Date: Feb 2007
Location: IRC #swgemusupport
Posts: 6,948
Thanks for the heads-up.
__________________
SWGEmu Support Helper

SWGEmu is a non-profit, open source community project
SWGEmu OR Project Status List... New Community Member FAQ... Bug Tracker... How to install SWGEmu...
  #3  
Old 09-15-2010, 12:11 PM
firsttolastt
Guest
 
Posts: n/a
Any idea when this will be fixed?
  #4  
Old 09-15-2010, 12:32 PM
Max's Avatar
Max Max is offline
Communications Director (On Leave)
CommunicationsManagerAdministrator
 
Join Date: Jan 2007
Location: Australia
Posts: 2,096
Updated. Please read carefully.
__________________
Max
Communications Director (On Leave)


www.swgemu.com | max@swgemu.com

SWGEmu is a non-profit, open source community project.
  #5  
Old 09-15-2010, 12:40 PM
firsttolastt
Guest
 
Posts: n/a
Quote:
Originally Posted by Max View Post
Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies
Are you telling me my toons and items are gone for good?
  #6  
Old 09-15-2010, 12:49 PM
Lobreeze Lobreeze is offline
 
Join Date: Aug 2008
Location: Vancouver, BC
Posts: 1,764
Quote:
Originally Posted by firsttolastt View Post
Are you telling me my toons and items are gone for good?
Even if they are its getting wiped soon anyway.
__________________
I thought what I'd do was, I'd pretend I was one of those deaf-mutes, or should I?
  #7  
Old 09-15-2010, 12:50 PM
badboy09 badboy09 is offline
 
Join Date: Jan 2009
Location: Scotland
Posts: 707
Quote:
Originally Posted by firsttolastt View Post
Are you telling me my toons and items are gone for good?
if they arent now they will be in the matter of days/weeks.
__________________
  #8  
Old 09-15-2010, 01:04 PM
firsttolastt
Guest
 
Posts: n/a
For the people who have and the people who are going to post about the wipe.

The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
  #9  
Old 09-15-2010, 01:08 PM
Lobreeze Lobreeze is offline
 
Join Date: Aug 2008
Location: Vancouver, BC
Posts: 1,764
This is a test centre, you shouldn't get too attached to your toons. You can still log in and enjoy, but database persistence is no guarantee on, you guessed it, a test centre.
__________________
I thought what I'd do was, I'd pretend I was one of those deaf-mutes, or should I?
  #10  
Old 09-15-2010, 01:15 PM
firsttolastt
Guest
 
Posts: n/a
Quote:
Originally Posted by Lobreeze View Post
This is a test centre, you shouldn't get too attached to your toons. You can still log in and enjoy, but database persistence is no guarantee on, you guessed it, a test centre.
Im sorry where did you get that im attached or that i was unaware of how the test center works? I simple asked for a more stright forward answer as the one given didint clearly state if the account/toons were or were not recoverable. So yes i know how a test center works and im not upset or blaming anyone if this is the case. So please learn to read before you flame.
  #11  
Old 09-15-2010, 01:18 PM
Z Ray Z Ray is offline
 
Join Date: May 2008
Posts: 60
I would write something to the effect of what lobreeze said but then I realized I have said it like one million times.
__________________
  #12  
Old 09-15-2010, 01:30 PM
kaelvin kaelvin is offline
 
Join Date: Apr 2009
Location: Washington State USA
Posts: 476
Quote:
Originally Posted by firsttolastt View Post
Are you telling me my toons and items are gone for good?
you need to re read O(riginal)P(ost).
this is a FORUM account rollback.
the server for the website and the server for the test center are NOT the same.

Last edited by PhantomLeader; 09-15-2010 at 01:38 PM. Reason: Removed personal attacks.
  #13  
Old 09-15-2010, 01:31 PM
Shoryuu Shoryuu is offline
 
Join Date: Aug 2007
Location: California
Posts: 1,888
Quote:
Originally Posted by firsttolastt View Post
And i would tell you to read my reply to him/her. Dont worrie. Logic is hard for most people. You are not alone with the inability to use basic common sense and logic.
You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one.

Theres your answer in case you didn't bother reading the post. You dont need clarification with the following post above.
  #14  
Old 09-15-2010, 01:33 PM
kaelvin kaelvin is offline
 
Join Date: Apr 2009
Location: Washington State USA
Posts: 476
i give up Lobreeze is right.
  #15  
Old 09-15-2010, 01:34 PM
Vlada's Avatar
Vlada Vlada is offline
SWGEmu Moderator
ManagerCommunity TeamDeveloperAdministrator
 
Join Date: Feb 2007
Location: IRC #swgemusupport
Posts: 6,948
Just register with you old user names and hope that what happened wont affect NOVA, forums were not affected, all threads and posts are still here.

I'm probably giving you false hope, but its worth a try.
__________________
SWGEmu Support Helper

SWGEmu is a non-profit, open source community project
SWGEmu OR Project Status List... New Community Member FAQ... Bug Tracker... How to install SWGEmu...
Closed Thread

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -4. The time now is 07:55 AM.


Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
All Contents Copyright © 2004-2010, SWGEmu.