SWGEmu Old Forums Archive

SWGEmu Old Forums Archive (http://archive.swgemu.com/forums//index.php)
-   Community News Archives (http://archive.swgemu.com/forums//forumdisplay.php?f=148)
-   -   [NOVA] I can't connect!? (http://archive.swgemu.com/forums//showthread.php?t=30549)

Ekaika 09-21-2009 08:28 PM

[NOVA] I can't connect!?
 
Hi folks,

Yes, we know. I am repeatedly seeing this question in IRC and on the forums, so let's be clear.

Within hours of our latest patch, we reached 750+ users on our Test Center. Reports are now that our latest record is 950+. We have remained at user limit since, and we are so excited you all are enjoying yourselves on our server!

We are now capping the user limit on TC, in an attempt to find the best possible balance between lag and max users. The cap is fluctuating between 700 and 900 users.

Q: Why is TC capped?


A: Your donations allow a shared 100mb line. At peak usage times, or other random times during a day, our allocated bandwidth is reduced. Unfortunately, we cannot afford the money it takes to buy a dedicated line. We'll have to deal with what we have for now.

Q: Are you sure it's not your hardware?

A: We're sure. With 800-900 users online, we were using ~50% of our hardware resources. This is not a problem. The issue is most definitely bandwidth. Also, for this patch there are a few things that are CPU/RAM intense that are being fixed in the OR, so this usage stat is surely not a number to count on for 1.0.

Q: What do I have to do to get on TC?

A: Select your character, and let LPE sit at "Connecting to Galaxy." When a spot opens up, you will automatically load in.

Q: I can't connect, but I don't think this is the problem.

A: VERIFY THE SERVER IS UP. Join IRC channel #status and do a /tcinfo there. If it is indeed up.. then please email community@swgemu.com, or join our IRC support channel #swgemusupport, and we will try to help you. Be patient, there are 100's of you asking for help, and we're doing the best we can to get to you all.

Thanks as always for your support of pre-cu and SWGEmu. See you around the Galaxy!

RagnarokStrike 09-21-2009 08:42 PM

Hopefully we'll reach the 1K cap soon. :)

Rouge 09-21-2009 08:46 PM

I'd love to donate but I don'tz haz paypal or a credit card :/
Oh well, it'll start while I'm asleep at least...

Teg 09-21-2009 09:12 PM

Quote:

Originally Posted by Ekaika (Post 416186)
Unfortunately, we cannot afford the $20,000 it takes to buy a dedicated line.

I'm curious, where is the server being hosted?

A 100mbit/sec commit w/gigabit burst in a US datacenter shouldn't even cost 1/10th that amount (and I doubt you'd really need a full 100mbit commit at the moment).

I do production service engineering/operations for a living, so I'm at your disposal if you guys would like some help researching and/or implementing an alternate hosting arrangement.

Ekaika 09-21-2009 10:02 PM

A loose inaccurate number, edited out of my OP for now.

Oru 09-22-2009 03:19 AM

Quote:

Originally Posted by Teg (Post 416254)
I'm curious, where is the server being hosted?

A 100mbit/sec commit w/gigabit burst in a US datacenter shouldn't even cost 1/10th that amount (and I doubt you'd really need a full 100mbit commit at the moment).

I do production service engineering/operations for a living, so I'm at your disposal if you guys would like some help researching and/or implementing an alternate hosting arrangement.

Well there is a deal for $800 at our provider for a dedicate 100mbit line. The donations could almost cover that but for now we are also renting 2 server boxes. Probably some servers will be donated in the near future so we can solve this problem finally.

By the way, we are using up around 30 mbit of our shared line at our peak times so that's why we would really need a dedicated one now.

ANewHope 09-22-2009 03:28 AM

C'mon, statistically speaking one of the ~1000 people who play daily has to come from a family fabulously wealthy enough to drop $500-1000 in a single donation without batting an eye and finally resolve this issue for everyone.

It's for the Emu! :)

Ashur 09-22-2009 04:22 AM

Quote:

Originally Posted by Oru (Post 416476)
Well there is a deal for $800 at our provider for a dedicate 100mbit line. The donations could almost cover that but for now we are also renting 2 server boxes. Probably some servers will be donated in the near future so we can solve this problem finally.

By the way, we are using up around 30 mbit of our shared line at our peak times so that's why we would really need a dedicated one now.

wasnt there a guy that donated servers to you? was a thread about it in the swgemu forum

Ekaika 09-22-2009 04:58 AM

Again, hardware isn't a problem, it's the pipe.

Oru 09-22-2009 06:47 AM

Yeah, it's not the hardware the problem but it can lower our costs if we don't have to rent them. Those donated servers have yet to arrive as far as i know.

arween 09-22-2009 08:37 AM

These 500-900 users are online, cause you DEVs did your work very well! Thank you very much.
I hope, severall users do it like me and donate every month what they can (for myself I donate 13,--EUR a' month, thats what Ive payed at PreCU time to SOE), cause the SWGEMU is nearly the old one and should be supportet to reduce the lag and giving more users the chance to log in :-)

TheExile 09-22-2009 08:02 PM

Out of curiosity, how much does the 100MiB pipe and the servers cost per month?

Teg 09-23-2009 01:42 AM

Quote:

Originally Posted by TheExile (Post 417052)
100MiB pipe

Just so you know, you've asked a very different question than what you think you asked. :) Bandwidth is measured in bits, not bytes, and MiB is part of the IEC and IEEE's attempt to redefine "megabyte" by fiat. Pushing 100MiB/sec would need a connection of nearly a gigabit, 10 times what's being talked about here.

TheExile 09-24-2009 07:11 PM

Quote:

Originally Posted by Teg (Post 417189)
Just so you know, you've asked a very different question than what you think you asked. :) Bandwidth is measured in bits, not bytes, and MiB is part of the IEC and IEEE's attempt to redefine "megabyte" by fiat. Pushing 100MiB/sec would need a connection of nearly a gigabit, 10 times what's being talked about here.

I was tired when I posted that. I know the difference.

kanechart 09-24-2009 07:34 PM

Do you guys need more servers?

Vlada 09-24-2009 07:36 PM

Quote:

Originally Posted by kanechart (Post 418885)
Do you guys need more servers?

You should PM or email Ekaika about this.

kanechart 09-24-2009 07:49 PM

Okay sent one :)

JamesNode 09-25-2009 08:06 AM

doh!
 
too bad I'm moving to the states in about a month or so.. got a 100/100 connection here in sweden (really cheap over here btw, like 30 bucks or something a month, could even get a 1k/1k connection for 100 bucks a month) that I won't be using at all that I could have set up a server on...

surely there must be other ppl around with too much bandwith and the annoying need to build a new computer each year or so giving them the opportunity to dedicate a 1yr old gaming computer as a full-time server?

Valkyra 09-25-2009 08:18 AM

Quote:

Originally Posted by JamesNode (Post 419109)
too bad I'm moving to the states in about a month or so.. got a 100/100 connection here in sweden (really cheap over here btw, like 30 bucks or something a month, could even get a 1k/1k connection for 100 bucks a month) that I won't be using at all that I could have set up a server on...

surely there must be other ppl around with too much bandwith and the annoying need to build a new computer each year or so giving them the opportunity to dedicate a 1yr old gaming computer as a full-time server?

I get this connection for about 30 bucks a month USD:

http://www.speedtest.net/result/574514431.png

Is that better or worse than yours? I live in the US so just wanted to compare.

Keono 09-25-2009 08:29 AM

http://www.speedtest.net/result/531828027.png
I also pay around $30.00 a month

scorpiusjagr 09-25-2009 08:38 AM

ya i cn never get on nova the last week r so iv been anble 2 get on 4 a total of 30 mins

JamesNode 09-25-2009 08:46 AM

well, it obviously depends on where your packets are going ;) it seems like your connections are not synch'ed, which would be preferred for a server.
I'm talking about a 100mbit/100mbit (down/up) connection in the 'city-net' (part of the infra-structure) which is connected to the hub in my University, the Royal Institute of Technology, which is one of the 2 main hubs in Europe, which then would connect to the London hub (the other one) ;) and then to NYC, which would give you roughly 140-160 ping if you were to connect from the States, obviously a 1Gbit synch connection (even if it were to give ppl in the states 140-160 ping, i.e. things would be delayed by .14-.16 seconds) would be very nice if there were thousands of ppl in the same place at the same time, the bottle-necks wouldn't be on this side of the line.

I'd offer my computer and connection here, but I would be unable to help out if anything were to happen/a restart were needed etc, and my mother would probably disapprove if I were to leave it on for a cpl of years while my fiancee and I live in the states
(yes, I moved back in with my mother after I accidently spent waaaay too much money in latin america)

But surely there must be someone out there that has a one or even 2 yr old computer with 8 or so gigs of ram etc and the ability to get a 1Gbit synch'ed (and not shared) internet connection that once upon a time played SWG and would be willing to have a server running at their house?

Teg 09-25-2009 08:51 AM

Consumer-grade connections are not suitable for serious server use and thus comparing their pricing to prices for real commercial links is useless.

Consumer links lack redundancy, reliability, service level agreements, etc., they're in your house, not a climate-controlled datacenter with redundant power feeds, and finally, most ISPs will cut you off if you try to use your home internet connection at anywhere near its full capacity 24/7 (and yes, this applies even to supposedly "unlimited" connections; check your terms of service for words like "excessive" and "interfere" and "sole judgement").

JamesNode 09-25-2009 08:57 AM

many of my friends with similar connections have no problems leaving their computers on with file-sharing/torrent-programs 24/7 for months... guess it's different in the states?

JamesNode 09-25-2009 09:09 AM

(obviously the dl won't be maxed out when having those types of programs on 24/7, but trust me, 100Mbit/s upload is not enough) ;)

things might be different on the country-side here, but ppl have been able to get 1Gbit connections for many many years now in the capital where I live.

It's the consumer's market over here, if it's not good enough ppl change to another ISP, the infra-structure is already there, so they can't charge more for it than the other companies and claim that they're faster, so it's all about which company is the cheapest.

Obviously there are exceptions, some ppl might live too far away from the center of the city to have access to the city-net, forcing them to use DSL, cable etc instead of fiber... but if you're in the city-net you just need to pop in your LAN cable, pick the provider you want to use and the speed you wish to pay for and you're done.

Teg 09-25-2009 09:12 AM

Quote:

Originally Posted by JamesNode (Post 419145)
many of my friends with similar connections have no problems leaving their computers on with file-sharing/torrent-programs 24/7 for months... guess it's different in the states?

Just because the program is running doesn't mean the packets are getting anywhere.

The _beginning_ of commercial-grade connections is _guaranteed_ (with substantive financial penalties for the provider not meeting that guarantee) of 99.98% uptime, corresponding to less than 9 minutes of downtime in a 30 day period.

A good connection runs at least 99.99%, or <5 minutes. Higher end you'll see 99.999%, and in some places you'll see contracts requiring 100% uptime, and believe me, when the providers fail to live up to those guarantees, it hits their pocketbook very directly.

This is just uptime. Even the cheapest commercial link also has some basic latency and packet loss guarantees that few consumer connections could ever hope to meet, much less guarantee.

Teg 09-25-2009 09:23 AM

Quote:

Originally Posted by JamesNode (Post 419152)
things might be different on the country-side here, but ppl have been able to get 1Gbit connections for many many years now in the capital where I live.

Gigabit fiber to a home is almost unheard of in the US (actually, fiber to the home at any speed is still fairly rare). Consumer connections exceed 50mbps down and 10-20 up in only very isolated areas of the country -- and I do mean isolated; we're not talking about a few major cities, we're talking about some towns that have done their own municipal loops.

It wouldn't matter, though. Fiber is not magical. It's extremely high-capacity, but it's every bit as vulnerable to outages as copper wire.

qui-gon-rui 09-25-2009 09:28 AM

is tc server offline right now!!!! I cant connect to the server....just right now when i was playing it for the first time.......

JamesNode 09-25-2009 09:30 AM

well, I doubt my ISP has any guaranteed uptime, all I know is that my apache server had 0 minutes of downtime during the 3 months I had it up, mind you, this is fiber connected straight to one of 2 hubs in all of Europe...

and here's the thing, you're talking about 10 minutes a month, who really cares about 10 minutes a month if the servers are probably going to be down about 2-3 hrs a week for maintenance anyway? wouldn't it be better to have 10 extremely fast servers with no guarantee than 1 slow server with a guarantee?

markie1979 09-25-2009 09:41 AM

Quote:

Originally Posted by qui-gon-rui (Post 419170)
is tc server offline right now!!!! I cant connect to the server....just right now when i was playing it for the first time.......

Check the server state on the left of the screen, also forum rules imply not to ask :)

The server state on the left shows if the server is online or offline, jou can also see in in the LPE.

Hope this aswers your question with enough info.:D

qui-gon-rui 09-25-2009 09:44 AM

ok, thanks!!!!!!!!

hype 09-26-2009 04:18 AM

Limit further down to 500? :(

Ekaika 09-26-2009 04:36 AM

Lol. Shall we up it to 1k and lag you out? There's no happy solution. You'll never be happy.

Ody Mamel 09-26-2009 09:05 AM

Give me a Jawa Sandcrawler and I'll happily put up with the lag :cool:

Lobreeze 09-26-2009 11:04 AM

Everyone should be happily putting up with the lag/cap, regardless.

scorpiusjagr 09-26-2009 11:47 AM

i dont think we need more servers lol i just think we need our 1 server online 4 more thn 3 hours a day lol i got kiked off server 3 times last night lol thats rly the only server issue thats souly a server problem other thn the minor buggs n such

Zaff 09-26-2009 11:58 AM

I'm almost one of the lucky ones to have fiber. It's all around me. But AT&T owns the fiber rights to the mobil home park I'm in. So instead, I get the knowledge that Verizon runs it right past me down the street. I want FIOS. lol.

Spade13 09-26-2009 12:06 PM

Quote:

Originally Posted by scorpiusjagr (Post 420106)
i dont think we need more servers [lol]i just think we need our 1 server online 4 more thn 3 hours a day [lol] i got kiked off server 3 times last night [lol]

1.:Be happy there IS 1 Server to get pre-Cu SWG back.Without it , what would you play? WOW?.
2.: This is a TESTSERVER. TC= TESTCENTER. I think i dont realy have to explain , but it seems i have to.Here it comes:

TestServer for Dummys-Part 1:

A Testserver is NOT a live Server , which means ,its only to run the game , or parts of it , and check which Bug appeare where and when.
For Bugfixing the Server will be SHUTDOWN , thats usual.
The shutdown may take Hours , minutes or sometimes , Days.
Thank the Devs for working that hard -THEY DONT GET PAID FOR IT.
If you cant wait or expect a complete Game with an 24/7 Online Server i'd offer you to WAIT till Suncrusher's BetaPhase is over.

zaxx99 09-26-2009 12:52 PM

I have Fiber to the home. I work for a Fiber ISP and our county is putting in fiber to the home all over the county. Great speed but it is a shared network. If you want dedicated bandwidth you are looking at about $100 USD a meg.

Lobreeze 09-26-2009 01:17 PM

Quote:

Originally Posted by Spade13 (Post 420166)
1.:Be happy there IS 1 Server to get pre-Cu SWG back.Without it , what would you play? WOW?.
2.: This is a TESTSERVER. TC= TESTCENTER. I think i dont realy have to explain , but it seems i have to.Here it comes:

TestServer for Dummys-Part 1:

A Testserver is NOT a live Server , which means ,its only to run the game , or parts of it , and check which Bug appeare where and when.
For Bugfixing the Server will be SHUTDOWN , thats usual.
The shutdown may take Hours , minutes or sometimes , Days.
Thank the Devs for working that hard -THEY DONT GET PAID FOR IT.
If you cant wait or expect a complete Game with an 24/7 Online Server i'd offer you to WAIT till Suncrusher's BetaPhase is over.

Quoted because it seems people have to read something more than once... a lot more...


All times are GMT -4. The time now is 10:52 AM.

Powered by vBulletin® Version 3.8.6
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
All Contents Copyright 2004-2010, SWGEmu.