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-   -   Multiple accounts are NOT permitted. (http://archive.swgemu.com/forums//showthread.php?t=21816)

PhantomLeader 04-10-2009 09:12 AM

Multiple accounts are NOT permitted.
 
How many times do I need to create these sorts of threads?

DUPLICATE ACCOUNTS ARE NOT PERMITTED.

We have been getting very aggressive in enforcing this; if you find you were banned, don't create new accounts.
Also note: using other people's computers will also trip the detector. I don't know how many times I've got to say this... but BEFORE CREATING NEW ACCOUNTS OR USING OTHER ACCOUNT-HOLDER'S COMPUTERS, EMAIL support@swgemu.com with 'Account Issue' as the subject.

Just for reference, we get several hundred duplicate users per week. PLEASE. Stop making our lives more difficult than they already are.

Zadokk 04-10-2009 09:23 AM

Is there not something you can script that will do the job automatically?

mujadaddy 04-10-2009 09:26 AM

Just speaking for myself, when I first found this project, I read *alot* of the documentation of what you guys had done and expected from your testing users.

My point is, not everyone is as voracious a reader (or rule-follower) as I am. I think the multiple accounts policy should be part of the "How to install LPE" post, if it isn't already.

PhantomLeader 04-10-2009 09:30 AM

There are; we just installed a new one last night that bans duplicate users. The problem is I've got 15+ emails and PMs where a user asks why he/she was banned; it's always because they made multiple accounts or used someone else's computer (who was already registered) to create the account.

Dame 04-10-2009 10:06 AM

Come on people. Getting kind of ridiculous.

Zadokk 04-10-2009 10:06 AM

Quote:

Originally Posted by PhantomLeader (Post 333693)
There are; we just installed a new one last night that bans duplicate users. The problem is I've got 15+ emails and PMs where a user asks why he/she was banned; it's always because they made multiple accounts or used someone else's computer (who was already registered) to create the account.

Okay. Can you not add a line of code that emails them explaining why they were banned?

Leodextrin 04-10-2009 10:46 AM

Live action shot.

http://i15.photobucket.com/albums/a3...nedlistemu.jpg

future 04-10-2009 11:15 AM

Kinda wierd sinds you were allowed in the old system , I can't emagine swgemu without having a buffbot as an alt ( or sombies alt)

not sucks a big problem in testing sinds you can learn and unlearn it real quick but I see this as a REAL BIG issue if the emu is done

Leodextrin 04-10-2009 11:18 AM

Quote:

Originally Posted by future (Post 333729)
Kinda wierd sinds you were allowed in the old system , I can't emagine swgemu without having a buffbot as an alt ( or sombies alt)

not sucks a big problem in testing sinds you can learn and unlearn it real quick but I see this as a REAL BIG issue if the emu is done

This isn't about multiple clients/toons, this is about multiple accounts.

sharp_one 04-11-2009 12:07 AM

I'm interested in how you are determining the use of multiple accounts. If it is via IP, then there are 3 people in my house that play Emu, usually on different computers (for obvious reasons.)

It would be much easier if people understood they don't need multiple accounts for multiple characters, then you guys wouldnt need to keep removing duplicates. Unfortunately that seems to be the main issue of free accounts, it doesnt cost money to make a new account like it would with SOE.

hakre1 04-11-2009 12:20 AM

I figure its easier just to simply not create more than one account...
Why must people always make things complicated?

Ekaika 04-11-2009 12:44 AM

I recognize that given the nature of pre-cu, and buying multiple client/accounts to play multiple toons, it may seem the norm. However, we clearly outline our policies in many locations, and have been very patient in attempting to accommodate folks special needs and extenuating circumstances.

It has become more work than we can handle manually. You would be frankly shocked to know how pervasive this problem is. We cannot devote several hours each day addressing only this issue. Looking at the posters screenshot above gives you some idea.

We are NOT punishing people, we are asking people to take a small step forward and create their new character the proper way, or to LET US KNOW if you have a situation where you need to have more than one account on a computer.

I understand that this may seem harsh, but it's necessary, believe me.

Thank you for your cooperation.

Audune 04-11-2009 01:52 AM

Do you think there could be a mass banned user clean up sometime soon? Keep the banning information, but just clear up the user count. Might give us a better idea on just how bloated things are.

Moslik 04-11-2009 02:17 AM

Now, what if I have siblings and they want to play, but I don't want them on my account?

Leodextrin 04-11-2009 02:25 AM

Quote:

Originally Posted by Moslik (Post 334353)
Now, what if I have siblings and they want to play, but I don't want them on my account?

Quote:

Originally Posted by Ekaika
We are NOT punishing people, we are asking people to take a small step forward and create their new character the proper way, or to LET US KNOW if you have a situation where you need to have more than one account on a computer.

There ya go.


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