well, I doubt my ISP has any guaranteed uptime, all I know is that my apache server had 0 minutes of downtime during the 3½ months I had it up, mind you, this is fiber connected straight to one of 2 hubs in all of Europe...
and here's the thing, you're talking about 10 minutes a month, who really cares about 10 minutes a month if the servers are probably going to be down about 2-3 hrs a week for maintenance anyway? wouldn't it be better to have 10 extremely fast servers with no guarantee than 1 slow server with a guarantee?
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