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Old 04-10-2009, 11:44 PM
Ekaika Ekaika is offline
Retired Community Deputy Director
Join Date: Dec 2006
Location: Oahu
Posts: 5,073
I recognize that given the nature of pre-cu, and buying multiple client/accounts to play multiple toons, it may seem the norm. However, we clearly outline our policies in many locations, and have been very patient in attempting to accommodate folks special needs and extenuating circumstances.

It has become more work than we can handle manually. You would be frankly shocked to know how pervasive this problem is. We cannot devote several hours each day addressing only this issue. Looking at the posters screenshot above gives you some idea.

We are NOT punishing people, we are asking people to take a small step forward and create their new character the proper way, or to LET US KNOW if you have a situation where you need to have more than one account on a computer.

I understand that this may seem harsh, but it's necessary, believe me.

Thank you for your cooperation.