[POLICY] Mutiple Accounts Requests and Other Account Issues

[odwill]

Effective Immediately: Requests for multiple users within a household and other account requests/problems should be sent via email to Support@swgemu.com. This email should come from the account holder only; not a relative or friend. If the account belongs to a minor (youth under the age of 18), a parent or guardian may communicate with us on their behalf. Correspondence that do not come from the account holder will be returned to the sender notifying them of this policy. Please title the email correctly for your particular issue! SWGEmu accounts should always be created from the account holder's place of residence.

When writing to us: Please include your account name and the account names of anyone else from your household with a SWGEmu account. Include the email address associated with each account and to whom each account belongs.

Failure to comply with all of the above will dramatically reduce our ability to provide support in a timely manner.


Thank you for your cooperation in this matter.