Forum Account Rollback 09/15/10

[Max]

Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies

[Vlada]

Thanks for the heads-up.

[lenco12]

Originally Posted by Vlada

Thanks for the heads-up.

Any idea when this will be fixed?

[Vlada]

Originally Posted by lenco12

Any idea when this will be fixed?

It is "fixed", well as fixed as its going to be until they archive the whole thing and we register on new forum.

Any idea when this will be fixed?

[Max]

Updated. Please read carefully.

Originally Posted by Max

Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies

Are you telling me my toons and items are gone for good?

[Lobreeze]

Originally Posted by firsttolastt

Are you telling me my toons and items are gone for good?

Even if they are its getting wiped soon anyway.

[daviddwilson]

Originally Posted by Lobreeze

Even if they are its getting wiped soon anyway.

if they arent now they will be in the matter of days/weeks.

[badboy09]

Originally Posted by firsttolastt

Are you telling me my toons and items are gone for good?

if they arent now they will be in the matter of days/weeks.

[nikole.957]

Originally Posted by badboy09

if they arent now they will be in the matter of days/weeks.

The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
Reply With Quote

[Dngrzne91]

Originally Posted by nikole.957

The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
Reply With Quote

???

[Quaker]

Originally Posted by nikole.957

The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
Reply With Quote

Let me shed some light on your post. everything you said.. happened 3 months ago. and though its great you are participating in the community....this thread was dead, and it is NOW irrelevant.

And that is why i posted to it too...

[kaelvin]

Originally Posted by nikole.957

The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
Reply With Quote

orly?

[kaelvin]

Originally Posted by firsttolastt

Are you telling me my toons and items are gone for good?

you need to re read O(riginal)P(ost).
this is a FORUM account rollback.
the server for the website and the server for the test center are NOT the same.