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  #1  
Old 09-15-2010, 08:52 AM
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Max Max is offline
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Exclamation Forum Account Rollback 09/15/10

Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies
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Last edited by Max; 09-15-2010 at 11:31 AM.
  #2  
Old 09-15-2010, 09:02 AM
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Vlada Vlada is offline
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Thanks for the heads-up.
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  #3  
Old 09-17-2010, 10:58 PM
lenco12 lenco12 is offline
 
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Originally Posted by Vlada View Post
Thanks for the heads-up.
Any idea when this will be fixed?
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  #4  
Old 09-18-2010, 04:13 AM
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Vlada Vlada is offline
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Originally Posted by lenco12 View Post
Any idea when this will be fixed?
It is "fixed", well as fixed as its going to be until they archive the whole thing and we register on new forum.
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  #5  
Old 09-15-2010, 11:11 AM
firsttolastt
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Any idea when this will be fixed?
  #6  
Old 09-15-2010, 11:32 AM
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Updated. Please read carefully.
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  #7  
Old 09-15-2010, 11:40 AM
firsttolastt
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Quote:
Originally Posted by Max View Post
Good morning everyone,

Around 7am EST on Wednesday 15th September, a database error occured which culminated in the loss of all forum accounts. As a result, we have had to roll back all user accounts to their state on June 4th 2010. No other areas / functions have been disrupted - all posts, threads, PMs etc are as they were when you last saw them.

You will be unable to log in if you registered your account after June 4th 2010. Unfortunately you will need to register a new one. Please note that any posts you have made on your previous account will still exist, they will simply come up as from a guest account under your name.

If you registered BEFORE June 4th 2010 and are still having trouble logging in, it is likely that you have changed your password since then. Try using your password from June if you remember it, or use the “Forgot my password” function. If you are still unable to login using your old email / password, please contact us through the support@swgemu.com email and we will get you a new password (or do our best to help you out!)

We’re extremely sorry about any harm that has been done. It was unforeseeable, and to combat this in the future, we will be significantly stepping up our server backups to (at least) weekly cycles.

Kind regards, and sincere apologies
Are you telling me my toons and items are gone for good?
  #8  
Old 09-15-2010, 11:49 AM
Lobreeze Lobreeze is offline
 
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Quote:
Originally Posted by firsttolastt View Post
Are you telling me my toons and items are gone for good?
Even if they are its getting wiped soon anyway.
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  #9  
Old 10-05-2010, 11:35 PM
daviddwilson daviddwilson is offline
 
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Quote:
Originally Posted by Lobreeze View Post
Even if they are its getting wiped soon anyway.
if they arent now they will be in the matter of days/weeks.
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  #10  
Old 09-15-2010, 11:50 AM
badboy09 badboy09 is offline
 
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Quote:
Originally Posted by firsttolastt View Post
Are you telling me my toons and items are gone for good?
if they arent now they will be in the matter of days/weeks.
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  #11  
Old 12-27-2010, 09:24 AM
nikole.957 nikole.957 is offline
 
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Quote:
Originally Posted by badboy09 View Post
if they arent now they will be in the matter of days/weeks.
The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
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  #12  
Old 12-27-2010, 10:17 AM
Dngrzne91 Dngrzne91 is offline
 
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Quote:
Originally Posted by nikole.957 View Post
The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
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???
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  #13  
Old 12-27-2010, 11:44 AM
Quaker Quaker is offline
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Quote:
Originally Posted by nikole.957 View Post
The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
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Let me shed some light on your post. everything you said.. happened 3 months ago. and though its great you are participating in the community....this thread was dead, and it is NOW irrelevant.

And that is why i posted to it too...

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  #14  
Old 12-27-2010, 01:26 PM
kaelvin kaelvin is offline
 
Join Date: Apr 2009
Location: Washington State USA
Posts: 476
Quote:
Originally Posted by nikole.957 View Post
The wipe has no date. Even if it is a week from now id still like to do some BHing till then. Just because the wipe is "Soon" Which it dosint seem to be soon. Who is to say i or anyone else cant enjoy the play time till then. Why are people so quick to go OMG QQ who cares the wipe is soon. You can still play and enjoy it until then.
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orly?
  #15  
Old 09-15-2010, 12:30 PM
kaelvin kaelvin is offline
 
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Quote:
Originally Posted by firsttolastt View Post
Are you telling me my toons and items are gone for good?
you need to re read O(riginal)P(ost).
this is a FORUM account rollback.
the server for the website and the server for the test center are NOT the same.

Last edited by PhantomLeader; 09-15-2010 at 12:38 PM. Reason: Removed personal attacks.
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