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Old 08-14-2009, 09:15 PM
Ekaika Ekaika is offline
Retired Community Deputy Director
 
Join Date: Dec 2006
Location: Oahu
Posts: 5,073
Exclamation [NOTICE] Why was my account banned?

Hello!

As you know we make attempts to prohibit multiple accounts. Sometimes, folks that are innocent this get caught in the net.

If you are attempting to sign up multiple members in a household, or have found yourself or someone you live with recently banned, please contact us immediately so we can sort through the problem. We regularly address concerns via email.

community@swgemu.com

WHEN YOU EMAIL: Please list all the account names, and clearly outline in legible form what the situation is after having reviewed our policy on the matter.


PLEASE EMAIL US ONLY ONCE, MORE THAN THIS CLOGS THE SHARED ACCOUNT AND WILL ONLY SLOW DOWN THE RESPONSE TIME!


We know this can be confusing and frustrating, however, for our own security, as well as that of our community, we take this necessary and important step. Please be patient as we address your concern.

Thanks for your understanding, and continued support of SWGEmu!

(note: Please do not ask staff how we apply our security measures or discuss it on the forums, simply email us at the listed address and we will get to your problem asap)

Last edited by Ekaika; 10-03-2009 at 11:55 PM.
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