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  #1  
Old 05-24-2009, 04:40 PM
Ekaika Ekaika is offline
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Join Date: Dec 2006
Location: Oahu
Posts: 5,073
Exclamation [ACCOUNTS] Bad Password/Acct in Use/Inactive?

(edit* If you are experiencing this problem, please reply only once to this thread confirming so.)

Yes, we know many of you are experiencing this. It is caused by a mySQL database error. It will be fixed asap. It is causing NEW USERS to experience a variety of Account related errors over the last two weeks.

Possible errors include: Account Not Activated / Bad Bassword or Account already in Use / Account not Activated.

These errors are on our end, not yours. Thank you for the reports and emails regarding this. As soon as we have a solution or any additional information, it will be posted in this thread. Hang in there.

Making new accounts WILL NOT HELP YOU. They will be auto-banned by the system. Please do not make new accounts.


Last edited by Ekaika; 05-26-2009 at 03:54 PM.
  #2  
Old 05-26-2009, 02:56 PM
Ekaika Ekaika is offline
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Reserved
  #3  
Old 05-26-2009, 03:53 PM
Ekaika Ekaika is offline
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Join Date: Dec 2006
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If you are experiencing this problem. Please reply to this thread. Be brief.
  #4  
Old 05-26-2009, 04:09 PM
ckhl ckhl is offline
 
Join Date: May 2009
Posts: 4
Every time i have tried to log in i get this problem saying the password is bad.
  #5  
Old 05-26-2009, 04:13 PM
Ekaika Ekaika is offline
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Quote:
Originally Posted by ckhl View Post
Every time i have tried to log in i get this problem saying the password is bad.
Have you tried today? And can you confirm that you're 100% certain you're using correct login information, and entering it correctly?
  #6  
Old 05-26-2009, 04:13 PM
KroniK KroniK is offline
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Posting for a friend TDP193, but his issue is with forums. He is unable to confirm his email, it said his email was invalid. Is this issue tied with the others?
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  #7  
Old 05-26-2009, 04:15 PM
Ekaika Ekaika is offline
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Quote:
Originally Posted by KroniK View Post
Posting for a friend TDP193, but his issue is with forums. He is unable to confirm his email, it said his email was invalid. Is this issue tied with the others?
Possibly.
  #8  
Old 05-26-2009, 04:16 PM
ckhl ckhl is offline
 
Join Date: May 2009
Posts: 4
well i tried today and it didnt work but now everything is working fine. Sorry lol, i was kinda waiting on it to go away and now it works.
  #9  
Old 05-26-2009, 04:29 PM
Ekaika Ekaika is offline
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Quote:
Originally Posted by ckhl View Post
well i tried today and it didnt work but now everything is working fine. Sorry lol, i was kinda waiting on it to go away and now it works.
This is what we need to know.

If anyone still gets the error, please post.
  #10  
Old 05-26-2009, 06:27 PM
KroniK KroniK is offline
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Ok I'll tell him to just wait it out. Thanks.
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  #11  
Old 05-27-2009, 04:24 AM
vengefulnightmare vengefulnightmare is offline
 
Join Date: May 2009
Posts: 2
I was having the "Bad Account" problem up till now, i managed to get to the create character screen, however, it simply hangs on "Connecting to Galaxy" I'm assuming this is because the server is down, I tried again and it said: "Cannot create anymore charascters on this server" If it is just cos the server is down, apologies for wasting time.

P.S. Oh yeah! Helluva first post!
  #12  
Old 05-27-2009, 04:28 AM
djolovicl djolovicl is offline
 
Join Date: Dec 2006
Posts: 2,229
Quote:
Originally Posted by vengefulnightmare View Post
I was having the "Bad Account" problem up till now, i managed to get to the create character screen, however, it simply hangs on "Connecting to Galaxy" I'm assuming this is because the server is down, I tried again and it said: "Cannot create anymore charascters on this server" If it is just cos the server is down, apologies for wasting time.

P.S. Oh yeah! Helluva first post!
"Cannot create anymore characters on this server" is a message you get while server inaccessible. No need to worry, just be patient.
  #13  
Old 05-27-2009, 04:33 AM
vengefulnightmare vengefulnightmare is offline
 
Join Date: May 2009
Posts: 2
Cool, suspected as much, and thanks for the fast reply
  #14  
Old 05-27-2009, 02:27 PM
Shaw217 Shaw217 is offline
 
Join Date: Jan 2009
Posts: 3
Thumbs up working

i too was having this problem and it was very hastily fixed so nicely done on that fact
  #15  
Old 05-27-2009, 10:14 PM
Motown Motown is offline
 
Join Date: May 2009
Posts: 1
I can not log into the bug reporter, I can log into the forums and the test center fine.
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