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  #1  
Old 05-28-2009, 02:49 AM
Backwardsman9902 Backwardsman9902 is offline
 
Join Date: Jun 2007
Posts: 41
Hey, I need a dev to help me set up an account for my dad... We will be playing from the same house. I tried to send an e-mail to Phantomleader yesterday... and I sent him a message on this site.. I haven't gotten a response, so it would be appreciated if I could get some help setting up my dads account so that it doesn't get banned for multiple accounts.
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  #2  
Old 05-28-2009, 03:04 AM
Ekaika Ekaika is offline
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Join Date: Dec 2006
Location: Oahu
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Developers do not deal with accounts, they develop code. You can create your account for your father, and then PM me him account name, and I'll take care of it.

Ahoivik. Multiple accounts seems pretty self explanatory. More than 1 account. Forum accounts are linked to TC. You are permitted one. As to explaining in detail what checks we use, we won't be disclosing that, sorry. As to the work I/we do on this, it's not quite 1000 emails/day, but it's a lot
  #3  
Old 05-29-2009, 01:58 PM
Backwardsman9902 Backwardsman9902 is offline
 
Join Date: Jun 2007
Posts: 41
alright thank you, I'll send you a pm.. but the reason I sent phantomleader an e-mail is because on the first page of this thread it says to send an e-mail to phantomleader or you if you need to set up another account
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  #4  
Old 05-29-2009, 06:07 PM
NuWind NuWind is offline
 
Join Date: Feb 2007
Location: US
Posts: 583
I mustve not fully read the faq, I logged on swgemu at a friends house because he got it all installed and I just wanted to check it out, but his account was insta banned the moment he tried to use it, could someone please refer me to the guidelines of where I can and cant logon to swg?

Old swg lan parties were something I plan to recreate in the near future, if this wont be possible, I will be upset!
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  #5  
Old 05-30-2009, 11:15 AM
inyri inyri is offline
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Join Date: Dec 2008
Location: Chicagoland
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That happens often. In such an instance the administrators need to be informed.
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Last edited by Ekaika; 06-16-2009 at 07:13 PM.
  #6  
Old 05-31-2009, 01:03 PM
Mr.Bobert Mr.Bobert is offline
 
Join Date: May 2009
Posts: 1
Oh... informed, eh? Well, in that case, I was making account for my little brother (he's computer illiterate and had no idea how, lol) And made CalebElLoco. However, I entered an email address that apparently got erased, and couldn't get it activated, so I made him another account, CalebTHEloco (lol). The Second one is now banned?
  #7  
Old 06-13-2009, 01:35 AM
Marcin Marcin is offline
 
Join Date: Jun 2009
Posts: 1
two accounts, one IP

Hi, I want to play with my brother in the same time, but we live together and have the same IP. His account is banned
What can we do? How can I contact the administrators?
  #8  
Old 06-13-2009, 01:47 AM
Leodextrin's Avatar
Leodextrin Leodextrin is offline
Lead Moderator
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Location: Oh... I'm around
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Quote:
Originally Posted by Marcin View Post
Hi, I want to play with my brother in the same time, but we live together and have the same IP. His account is banned
What can we do? How can I contact the administrators?
PM PhantomLeader

Link
  #9  
Old 06-16-2009, 07:26 AM
djolovicl djolovicl is offline
 
Join Date: Dec 2006
Posts: 2,229
Try to PM Ekaika.
  #10  
Old 06-16-2009, 07:41 AM
Varanis Black Varanis Black is offline
 
Join Date: Jun 2009
Location: USA Florida
Posts: 99
Well I dont mind letting admin know about the situation.
Actualy in a perfect world the people trying to get one over by making a ton of multies wouldn't do it.

But since not every one is honest, us that try to follow the rules must just be patient and with luck will have everything resolved in a fairly timely manner.

This is a test server after all and with luck there will be a solution in place to hinder multies and help those of us whe have ligitimate reasons to share a PC or an IP by the time of the full public release!
  #11  
Old 06-16-2009, 01:42 PM
Ekowraith Ekowraith is offline
 
Join Date: Nov 2007
Location: Disappearing in the Anchorhead basement
Posts: 814
What measures are in place to prevent abuse of the "Family Accounts" exception?
  #12  
Old 06-16-2009, 07:09 PM
Ekaika Ekaika is offline
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Location: Oahu
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Quote:
Originally Posted by Mr.Bobert View Post
Oh... informed, eh? Well, in that case, I was making account for my little brother (he's computer illiterate and had no idea how, lol) And made CalebElLoco. However, I entered an email address that apparently got erased, and couldn't get it activated, so I made him another account, CalebTHEloco (lol). The Second one is now banned?
Email me please. I get a dozen account emails a day I handle, it's much easier to coordinate the discussion there, please.

Quote:
Originally Posted by Marcin View Post
Hi, I want to play with my brother in the same time, but we live together and have the same IP. His account is banned
What can we do? How can I contact the administrators?
Yes, email me. Look in my sig.

Quote:
Originally Posted by Leodextrin View Post
PM PhantomLeader

Link
Phant is off-campus for the summer and has limited access. For faster response, email me. Link in sig.

Quote:
Originally Posted by Varanis Black View Post
I have the same question as above but we are not in the same house but in adjacent houses.

My son inlaw uses a seperate PC at a seperate residence but our IP addresses come up the same. " He and my daughter actualy live directly next door. hence the same IP"


I have sent an E-mail requesting that he be notified weather he can create an account or not.

The question is, Dose the program use the information from tha actual P.C. "Wich would solve the problem" to identify multiple accounts? Or dose it base it on I.P. address "Wich we have had problems with before"

He has had his account on another game we both play frozen due to the I.P. issue and just want to make sure it is all good!
We don't disclose our system checks. Email me with any issues.

Quote:
Originally Posted by slothdroid View Post
I emailed Phantomleader to see if I could open a second account for my girlfriend. No reply after a few days, so I assumed that it would be OK to. I made the account and it was insta-banned.

I emailed to ask why, and if it could be reinstated. Still no reply almost 2 weeks later.

I tried to log 2 toons on at once on the off chance it would work and it did!

1. Why not state at sign-up that this is possible.
2. If you put an email up for second accounts, why no response at all?

I am grateful for the work done on this project, but I agree with the above poster that other options should be explained more clearly.

I bring this up now, as it might be worth revisiting the way 2nd family/household accounts are handled before SC is released.
We do state that multiple toons per account is fine, while multiple accounts are not. Please read all the information in the FAQ.

Quote:
Originally Posted by Ekowraith View Post
What measures are in place to prevent abuse of the "Family Accounts" exception?
We do not disclose out system checks, and we change them from time to time.


Folks. Don't ask how we do this, and DO NOT use this thread to debate it. If you're registered, you're fine. If you have an account issue, email me at the link in my sig.
  #13  
Old 06-16-2009, 09:07 PM
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Leodextrin Leodextrin is offline
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Quote:
Originally Posted by Ekaika View Post
Phant is off-campus for the summer and has limited access. For faster response, email me. Link in sig.
Thanks for info, I'll keep that in mind next time.
  #14  
Old 06-16-2009, 07:53 PM
Tothix Tothix is offline
 
Join Date: Dec 2007
Location: Canada, eh?
Posts: 852
My posts were deleted...

I guess Ekaika wants me silenced...
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  #15  
Old 06-18-2009, 11:08 PM
DarKenigma DarKenigma is offline
 
Join Date: Jun 2009
Location: Calgary Alberta Canada
Posts: 80
I don't get it whats the purpose of multiple accounts right now? There is no advantage for the "cheaters" it just bogs things down and skews numbers. The credits right now mean nothing, the loot right now means nothing, at any moment there could be a wipe. I can get myself buffed up in about 3 minutes on one toon with a bartender/gungan. The only tough part is the walk from the hospital to the cantina since the damn imp NPCs keep blowing up my swoop, even though I'm on leave and the nasty cat that likes to hang around outside the Coronet hospital.
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